Microsoft Lync is an enterprise-ready unified communications platform, to be deployed at GUtech in the forthcoming academic year. The targeted user groups are all permanent staff of GUtech.

Project lead: Mr. Ahmed Al Kiyumi

Lync connects people everywhere, on Windows 8 and other operating systems including mobile devices, as part of their everyday productivity experience. Lync provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience. Lync users can connect to anyone on Skype, enabling rich communication with hundreds of millions of people around the world.

Microsoft SCCM is a systems management software known as “Configuration Manager”.

Project lead: Mr. Bino Thomas Chacko

Microsoft® System Center 2012 Configuration Manager enables IT to remotely administer software deployment, Lab softwares management, and asset management. The CBA shows that ITS can achieve significant benefits via increased IT team and end-user productivity, maximizing their software and hardware investments, and lowering their total cost of ownership. A pilot run is being run at GUtech.

ITS Website is in house developed and cater the IT needs of all Authorized users of GUtech

Project lead: Mr. Mohamed Rayeesudeen

The portal also gives a link to Mena HR database to search for all Permanent and Active employees of GUtech.

IT Disaster Recovery Plans interfaces with the ITS business continuity management plan, focus on the key activities required to recover the critical IT services, be tested reviewed and updated on a regular basis.

Project lead: Bino Thomas Chacko

Using Symantec Backup software, we aim at - zero data loss, recovery to the point of failure most likely end of the previous business day (EoD);Intraday recovery is being planned using Double take backup software. Additionally there is an additional measure being planned as a policy matter, which is MTO (Maximum Tolerable Outage). The MTO is the maximum time that GUtech IT business will survive from the initial service interruption.